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Call centre to handle Evergreen Line traffic concernsThe Tri-City NewsA call made to the call centre Tuesday revealed construction plans for a power line supply upgrade in Coquitlam at Como Lake Avenue to start Wednesday, Feb. 29. A Business Liaison Pr…
Call Centre HelperContact centres hang up on speech recognitionCall Centre HelperContact centres have given a big thumbs-down to speech recognition, according to an IVR survey carried out by Call Centre Helper. Only 18% of contact centres (that fronted…
Fire Brigade Union revolt over plan to move Winsford call centreEllesmere Port PioneerPlans are in motion to close the call centre in Winsford in two years and move to a region-wide hub in Warrington, with phone operators taking calls from across the N…
Zulu-speaking Call Centre AgentsBizcommunity.comWe require call centre agents to perform quality checks and make outbound calls. Create your CV once, and thereafter you can apply to this ad and future job ads easily. Ipsos was founded in 1975 and is th…
MetroNew phone app could signal end of call centre queuesMetroHanging on the phone waiting for a call centre to answer could become a thing of the past thanks to a British invention. The average Briton spends 45 hours a year waiting on the phone. But a…