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Telegraph.co.ukNorwegian alarm system monitors length of office lavatory visitsTelegraph.co.ukCall centre workers in Norway are protesting against a hi-tech surveillance system that triggers an alarm if they spend more than eight minutes per day in the…
BBC NewsSky call centre to create 800 jobs in DublinBBC NewsThe jobs will be created over the next two years with recruitment to begin straight away. The centre will open in August and deal with customers in the Republic of Ireland, who currently are r…
Daily MailCall centre workers limited to EIGHT minutes toilet time per day… and risk …Daily MailBy Ian Sparks Call centre workers in Norway are protesting against a high-tech surveillance system that triggers an alarm if they spend more than eight …
ResponseTek and CallMiner partner to Provide call centre solutionCall Centre Clinic News (press release)31st January 2012 – ResponseTek, the leader in customer experience management (CEM) software solutions, is pleased to announce a formal agreement wi…
Salesforce shows off Desk.com for cloud IT supportTechworld.comThe Desk.com service is positioned within Salesforce.com's Service Cloud application lineup, which it has grown through other acquisitions, particularly the 2008 purchase of call centre…