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Lancashire Evening PostHomeServe value falls £450m over mis-selling fearsThe GuardianHomeserve, which supplies products including boiler insurance, saw its shares have plummet £450m after the company suspended sales over fears of mis-selling by its c…
Telecoms NewsEmployers Face Challenge to Retain Call-Centre EmployeesTelecoms NewsThe results show that employers may not properly understand what motivates call-centre professionals and may lose staff due to placing unnecessary strain on their working…
Daijiworld.comMangalore: Youth Convention 'Yuvothsav' Held at Divine Call Centre, MulkiDaijiworld.comMangalore, Oct 31: 'Yuvothsav', a Diocesan Jubilee Youth Convention was jointly organized by ICYM, YCS and Jesus Youth under the banner…
Businesses shun 'risky' offshore call centresTechnology SpectatorThe offshore call centre business is likely to get tougher in the coming years, as businesses worry more about losing customers due to offshoring, according to a report by Ovum. T…
Brisbane TimesFlight Centre berates government inactionSydney Morning HeraldYesterday the travel agency opened as many shops in Australia as it could and was, where possible, telephoning customers to help them change their plans and avoid lengthy waits…