All hosted call centre solutions exposed. Here you can find companies ofering the best call center solution and different services from advanced hosted call centers to contact centre software solutions, through voip call centers. Also, you can read here all news related to the call centres’ world.

Archive for September, 2011

GetMed ignores ruling – FM calls GetMed’s call centre – FM.co.za

September 30th, 2011 by admin

GetMed ignores ruling – FM calls GetMed's call centreFM.co.zaOn Monday September 27 the CMS issued a statement advising the public that it had withdrawn GetMed's operating licence, but a call by the FM to the scheme's call centre confirmed …

Housing association call centre is officially UK’s best – 24dash (press release)

September 30th, 2011 by admin

24dash (press release)Housing association call centre is officially UK's best24dash (press release)North west-based housing provider Guinness Northern Counties' customer service centre was officially named the best in the UK this week when it s…

500 jobs threatened as Virgin Media shutters Liverpool call centre – Register

September 30th, 2011 by admin

BBC News500 jobs threatened as Virgin Media shutters Liverpool call centreRegisterVirgin Media is closing its outsourced call centre in Albert Dock, Liverpool, and "consolidating" its operations by shifting to an existing site in Swansea. The…

Council visit to call centre staff – The Star

September 30th, 2011 by admin

Council visit to call centre staffThe StarNow one of Sheffield Homes' call centres, in Norfolk Park, is opening its doors so councillors can see the work that goes on. Sheffield Council's cabinet member for housing Coun Harry Harpham and his ad…

Buckinghamshire to lose its emergency call centre for the Fire Service – Mix 96

September 30th, 2011 by admin

Buckinghamshire to lose its emergency call centre for the Fire ServiceMix 96It looks like the control room for Buckinghamshire Fire & Rescue is going to move to Cambridgeshire. At a meeting Bucks and MK Fire Authority decided that rather than merge…