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Archive for June, 2011

Call centre starts work – The Star

June 30th, 2011 by admin

Call centre starts workThe StarA NEW call centre set up in Sheffield city centre creating 500 jobs has now opened for business. The Sky Customer Contact Centre, based at Ventana House on Sheffield's Digital Campus has now opened its telephone lines…

Proactive governance – The Friday Times

June 30th, 2011 by admin

The Friday TimesProactive governanceThe Friday TimesThis data is passed on to local officers and to a call centre, through an online data entry form or through SMS. The local officers call some of the citizens and the call centre calls or texts a great…

Medicall: Rapid assistance thanks to Managed Services from Swisscom – Call Centre Clinic News (press release)

June 30th, 2011 by admin

Medicall: Rapid assistance thanks to Managed Services from SwisscomCall Centre Clinic News (press release)With Managed Communications & Collaboration (MCC) from Swisscom, the Medicall emergency call centre handles enquiries faster and in a more tar…

ING Direct to move call centre to Moncton – CBC.ca

June 30th, 2011 by admin

ING Direct to move call centre to MonctonCBC.caING Direct is planning to close its call centre in Ottawa and move to Moncton, CBC News had learned. New Brunswick Premier David Alward is scheduled to make the announcement next week. Business New Brunswi…

Police call centres 90pc go on strike, London grinds to a halt – London Daily News

June 30th, 2011 by admin

London Daily NewsPolice call centres 90pc go on strike, London grinds to a haltLondon Daily NewsMetCall the Metropolitan Police call centre has seen 90 per cent of its staff not go to work, with 120 staff of its night shift and 222 out 230 day staff ta…