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Capita – Purchase Call centre TechnologyContact-centres.comBPO Company The Capita Group has announced the purchase of Bristol based contact centre telephone company Call Centre Technology in a deal thought to be worth £15 million. Paul Pindar, Chief E…
Call centre workers left hanging by bossesSocialistworker.co.ukCall centre workers in Jobcentre Plus are set to take further strikes over working conditions after an important union meeting last week. Their PCS union's group executive committee in …
Corporate Speed Dating at the Call Centre and Customer Services SummitCall Centre HelperA call centre speed dating event is going to be held at the Call Centre and Customer Services Summit in September. The last Summit, held at Whittlebury Hall Hotel n…
Capita makes double deal swoopM&A dealsLondon-based business process outsourcing (BPO) providers The Capita Group has secured a double acquisition with the purchases of Team24 and Call Centre Technology (CCT). Voice telephony and customer contact centr…
Companies express interest in running services for Lincolnshire PoliceRutland and Stamford MercuryPOLICE are one step closer to sealing a deal in which private companies could run some of the force's services – including the 999 call centre. Five…