All hosted call centre solutions exposed. Here you can find companies ofering the best call center solution and different services from advanced hosted call centers to contact centre software solutions, through voip call centers. Also, you can read here all news related to the call centres’ world.

Archive for April, 2011

Salmat staff say goodbye to centre – Daily Advertiser

April 30th, 2011 by admin

Salmat staff say goodbye to centreDaily AdvertiserAlmost eight weeks ago, the 142 staff at the call centre were blindsided by the news their jobs would no longer exist after today. Eight years after Salmat opened in Wagga as a call centre for Telstra, …

Non-emergency services’ call centre on the cards – Financial Express

April 29th, 2011 by admin

Non-emergency services' call centre on the cardsFinancial ExpressIn an attempt to deliver government-to-citizen (G2C) services more efficiently to the public, the department of information technology (DIT) plans to setup a common or centralised cal…

Salmat call centre closes doors – ABC Local

April 29th, 2011 by admin

Salmat call centre closes doorsABC LocalThe Bundaberg Mayor says the closure of a call centre in the city today is a "bitter sweet" moment. Last month, Telstra announced it would not renew the Salmat centre's contract, putting 107 employe…

NBN Co signs deal to kickstart call centre – ZDNet Australia

April 29th, 2011 by admin

BigPond NewsNBN Co signs deal to kickstart call centreZDNet AustraliaThe call centre will have around twelve employees at first, with staffing levels expected to grow "substantially" over the next year as the company prepares for its national…

NBN Co hands call centre deal to Service Stream – CFO World

April 28th, 2011 by admin

NBN Co hands call centre deal to Service StreamCFO WorldNBN Co has awarded Service Stream (ASX:SSM) a contract to operate its call centre in the Melbourne CBD. Service Stream provides services to the telecom and utilities industries including infrastru…