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Open source call center software

Here you can find a list with the most important open source call center software applications.

  • Asterisk – The Open Source Telephony Project: Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.
  • asterCC, open source realtime billing and call center solution for asterisk: asterCC provides a solution for call center and realtime billing solution for asterisk based, it could work with all asterisk based system but no need change any thing to your orginal system.
  • VICIDIAL Call Center Suite: VICIDIAL is a set of programs that are designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.
  • VMukti Open Source Call Center Software: World’s first open source Enterprise P2P Call center software. VMukti is a complete call center solution which supports both Inbound and Outbound Call Centers. Built with an open architecture and supporting common standards (ITU, IETF standards) it eliminates the need for proprietary hardware and software.