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Fagri Semaar joins Teleperformance as new MD of South Africa – Call Centre Clinic News (press release)

January 27th, 2012 by admin

Fagri Semaar joins Teleperformance as new MD of South Africa
Call Centre Clinic News (press release)
A former call centre agent, Semaar has experienced a meteoric rise through the industry since his first job as a teleresources agent in 1999. After progressing through various leadership positions, he joined a skills development organisation as an ...

tPad – Predictive Diallers More Than Just a Telecommunications Tool – Contact-centres.com

January 27th, 2012 by admin

tPad - Predictive Diallers More Than Just a Telecommunications Tool
Contact-centres.com
Tpad has introduced its predictive SIP dialler into the market, targeting the fast-growing call centre industry. Call centre businesses these days rely on predictive diallers to manage their calls, but Tpad's version of the system is based on the ...

Green Home Company – 100 Call Centre Jobs created at Bridgend site – Contact-centres.com

January 27th, 2012 by admin

Green Home Company - 100 Call Centre Jobs created at Bridgend site
Contact-centres.com
Solar panel installer The Green Home Company have announced that they are to create additional jobs at the company's Bridgend contact centre bringing to total to 100 staff. The Green Home Company's contact centre will handle both sales and customer ...

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Vodafone outsources over 200 call centre jobs to Teleperformance – Mobile Today

January 27th, 2012 by admin

Mobile Today

Vodafone outsources over 200 call centre jobs to Teleperformance
Mobile Today
The deal sees Teleperformance take on part of the b2b work currently managed by Vodafone at its Newark call centre. It will result in the transfer of 207 roles in three of Vodafone's specialist operations team to Teleperformance.
Vodafone - Outsources over 200 call centre jobs to TeleperformanceContact-centres.com

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Biden mimics Indian call centre workers – Zee News

January 27th, 2012 by admin

Daily Mail

Biden mimics Indian call centre workers
Zee News
It did so again in New Hampshire on Thursday, when he adopted foreign accent while discussing the departure of call centre jobs overseas. News sites were quick to label the accent as Indian, as the subcontinent is home to many customer call centres, ...
Biden adopts 'Indian' accent' during call centre job verbal gaffe in New HampshireNewstrack India
Joe Biden tries 'Indian accent'The Periscope Post

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